Services

Space Planning and Design

Our design team meets with you to discuss project goals and gather requirements. We can also meet with anyone else who may have valuable feedback to offer, whether it be your end-users, consultants, or design firms.

We visit your jobsite, or, if it’s under construction, study the completed design drawings. Plans of existing conditions are created, often with verified field dimensions. If the project focuses on reusing existing furniture, we’ll also do an inventory.

In the design development phase, ideas are explored and concepts tested. Drawings show you adjacencies of department, people, and support areas. You get a chance to see actual workstation designs. Selections will be made and presented for all the products used on your project. The adjacency drawings are updated to reflect your final product choices. Our designers are trained to describe the design process clearly and in plain terms, so you understand exactly what you’re getting, every step of the way.

We can also help with the selection of all finishes, upholsteries, and materials. Sometimes, we’re also asked to help select some architectural finishes, such as the paint, wall and floor coverings. We can provide you with this feedback, and then create finish plans for you or your contractor.

Project Management

Our Project Management Services bring common sense to workplace furniture. It's about planning and process. Working side by side with you and your account executive, the project manager plans the entire process, coordinating the efforts of everyone involved. We follow a detailed checklist, customized to each project. It sets specific milestones - roughly 35 or so - that need to be completed. It's all documented. We'd be happy to share one with you.

It starts with understanding the project goals and the players. We create a communication plan, make contact lists, and prepare schedules. In this "just-in-time" world, scheduling is very important. Making any trade wait - electrical, cabling, contractors, installers - increases costs and delays completion. The project manager coordinates the schedules of all trades involved with the furniture.

Throughout the furniture manufacturing process, the project manger monitors the schedules for delays or changes. When the furniture ships, packing lists are verified with the order, assuring the installation team that everything is on the way. The project manager also supervises the installation, troubleshooting any problems that might arise. Together with the client, they walk the space and if necessary, prepare a punch list of items needing resolution.The project manager is responsible for outstanding punch list items, while preparing to close-out the job. The project manager verifies invoices and charges, reviews all billing, and forwards a project closure letter to the client.

Delivery

Our full-service delivery team maintains contact with dispatch, reporting on road conditions, progress, and checking for any last minute changes. Our drivers also keep in touch with customers, verifying all delivery times and locations.

The Rucker Fuller delivery fleet supports product transfers, pick-ups and deliveries. We have a proud history of timely and accurate deliveries, happy customers, and a perfect “10” rating on customer surveys.

Installation

The Installation Team at Rucker Fuller can install just about any type of workplace product imaginable. They are experts in furniture systems, and can install either newly purchased products, or existing pieces you’d like to relocate. Whether your jobsite requires union or non-union workers, we can accommodate your needs.

Rucker Fuller has an outstanding industry reputation for installation services thanks to the proven processes we follow. The planning phase of installation begins long before the product arrives.

To learn more, just contact us.